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MyHallWizard does not have the concept of Credit Notes, but it is possible to achieve the same thing by issuing an invoice for a negative amount.
When payments are entered into the system, the negative invoice will be considered as a credit, reducing the amount that needs to be paid.
Refunds can be entered into the system as a Payment with a negative Amount. Make sure you have created a negative Invoice for the amount of the refund first (see above).